Troubleshooting - Metal Blinds

Solution

A guardian tilter continues turning even when the blind is fully closed preventing the mechanism from breaking. If the blind is small, there is a potential for disengagement. To re-engage the tilter, proceed as follows; If the slats are closed in the down position, turn the wand counter clockwise and at the same time pull down gently on the back string of the ladders (supporting the slats). If the slats are closed in the up position, turn the wand clockwise and gently pull down on the front string of the ladders. If the above steps do not correct the problem, see replacing a tilter.

Remove blind from window. Remove wand. Remove metal end brace or plastic end cap from the headrail. Move the tilt rod out of the wand tilter. Replace the tilter and push down until it snaps into place. Turn tilter shaft until the flat portion of the rod lines up with the flat portion inside the tilter. Push the rod back through the tilter and replace cap/brace.

If the cords are not broken, you do not have to remove the blind. Remove the ladder cap from the under side of the bottom rail. (For Mark I blinds: remove one or both of the end caps and the slide out the vinyl sleeve that acts as a bumper on the bottom rail.) Now that the ends of the cords are exposed within the bottomrail, pull them out slightly. Cut the old cord above the knot and weld the ends of the old and new cord together using a lighter or match. Roll the joined cords between your fingers to create a smooth weld. From the cordlock side, gently pull the tassel toward the left and this will pull the new cording through the same path. When the cording gets to the length you wish for the controls to be, tie a knot in the ends by the bottomrail and cut off the excess. Replace the tassel and repeat process for additional cords.

Remove the ladder cap from the under side of the bottom rail. (For Mark I blinds: remove one or both of the end caps and the slide out the vinyl sleeve that acts as a bumper on the bottom rail.) This will expose the ends of the cords, which you can then pull out slightly. Cut the cord just above the knot and then pull the cord up through the last damaged slat. Remove the slats and replace them with the new ones, making sure that you insert the slats so that the route holes are aligned with the existing slats. Then weave the cords through the route holes being certain to alternate the sides of the ladder rungs as you proceed down the blind. Reinsert the cords into the bottom rail and tie them off. Replace caps.

Solution

Raise the blind and then extend the blind completely. Repeat this operation slowly several times until blind hangs correctly.

If you notice your blind is creeping up from the bottom or sagging from the top, please look inside the headrail to check for factory installed friction clips. Contact customer service to receive friction clips and instructions to install into the spring motor. OR for shades that sagging down from the top when raised, remove the bottomrail end caps from one end and look for one or more pieces of steel rod. Remove one piece at a time and check for improved performance. Replace end caps.

Look inside the headrail at the spring motor and check for friction clips. Remove 1 and/or all of the friction clips and check for improved operation.

Gently pull down on the bottomrail to reactivate the spring. Tip: Anytime you leave your blinds in the closed position for an extended period of time, the spring will need to be reset in order to function properly.