Troubleshooting - Cellular Shades

Solution

Sometimes on rather large shades, the piece that keeps the long metals strips from rubbing against the headrail moves out of position. This piece is a small plastic component that all the spears run through. Simply push this plastic component to the end of the metal spears and this should eliminate the noise.

Untie the upper knot from the thinner cord that feeds into the cord accumulator. Push the stop ball up to the desired location and tie the knot again. Before cutting off excess cording, please lower the blind to ensure the length of the shade and the controls are satisfactory.

Remove control end cap by lifting the tab on the top of the headrail that locks the cap into place. The cap should then easily pop off. Remove frayed cordloop by gently lifting the cord and turning the mechanism (Tip: a screwdriver inserted into the center of the mechanism allows for easy rotation). Start new cordloop into the pulley by placing the cord into one of the teeth of the gear. Rotate the cordloop into place. Replace control cap.

Contact place of purchase for an authorized repair.

When the blind is pulled down to the full extension, the length is longer than the window frame by about 1" to 1 1/2 ". This could be mistakenly understood that the blind is longer than the requested length. Once the blind is installed please do the following:

1. Grab the blind from the bottom and pull it to its fullest extension.
2. Close and open the blind twice using the wand tilter so the blind will recover to its normal length.

If you notice your shade is creeping up from the bottom or sagging from the top, please look inside the headrail to check for factory installed friction clips. Contact customer service to receive friction clips and instructions to install into the spring motor. OR for shades that sagging down from the top when raised, remove the bottomrail end caps from one end and look for one or more pieces of steel rod. Remove one piece at a time and check for improved performance. Replace end caps.

In some instances, the lift tapes (white ribbons) in your cordless shade can become entangled. This problem can typically be solved by pulling the shade down completely. This will usually realign the tapes. Prevention Tip: Always lift your shade from the middle rather than the sides and do not lift too quickly as this creates slack in the ribbons.

Gently pull down on the bottomrail to reactivate the spring. Tip: Anytime you leave your blinds in the closed position for an extended period of time, the spring will need to be reset in order to function properly.

Look inside the headrail at the spring motor and check for friction clips. Remove 1 and/or all of the friction clips and check for improved operation.